United Kingdom Policy Holders
All policyholders with claims arising should continue to notify such claims in accordance with the contact details set out in their policy documents.
Claims Consulting Solutions Ltd (“CCSL”) continues to manage claims arising under policies of motor insurance. Claims arising under such policies should be notified to them at:
Claims Consulting Solutions Ltd
20, St Marys Parsonage
Telephone: 0330 102 6986
Fax : 0845 643 6661
The Financial Services Compensation Scheme (“FSCS”) has worked closely with me to facilitate the process whereby eligible policyholders may claim upon the compensation scheme. CCSL will process eligible claims for submission to the FSCS and third party compensation payments have been made already. It is hoped that own damage compensation payments may commence this week.
Motorway Direct PLC continues to process claims arising in respect of the following classes of business:
Brown and White Goods Warranty
Motorway Direct PLC contact details are: Telephone 03300 555 262 or
I am working with the claims managers of these and other business classes to establish the process of submission of eligible claims to the FSCS. Further details will be added to this website in due course.
Information regarding the Financial Services Compensation Scheme may be obtained at the FSCS website www.fscs.org.uk